Property & Facility

FacilityGrid

Planned

Turn facility requests into coordinated action.

Coordinate maintenance, service charges and requests across shared buildings and facilities.

The proposition

Purpose-built for
the work behind it.

FacilityGrid is planned for the people responsible for keeping shared spaces working. From a maintenance request to a vendor visit, the product direction gives facility teams a more structured way to coordinate service work, communicate responsibilities and review unresolved issues across properties.

Built for

  • Estates, malls & plazas
  • Office operators
  • Institutions
  • Shared facility teams

The operational challenge

Where clarity
makes a difference.

Recurring work deserves more than scattered records and a chain of follow-up messages.

01

Requests without a clear trail

Complaints and maintenance needs can disappear into calls or messages without an agreed next step.

02

Service coordination gaps

Facilities teams, vendors and occupants may have different views of what has been assigned or completed.

Capability themes

The building blocks
of FacilityGrid.

These themes describe the intended product scope. They are not a list of universally available features.

Maintenance requests

A structured starting point for reported issues.

Facility tasks

Work allocation and task follow-up.

Vendor coordination

Records of service providers and service activity.

Complaints

A clearer history of requests and responses.

Shared services

Service operations across common facilities.

Reporting

Management visibility into open and recurring work.

The intended difference

Better structure.
More useful visibility.

  • Clearer ownership of service requests.
  • More consistent communication around facility work.
  • Better visibility into recurring maintenance needs.

Across the family

Related Grid products.

Explore adjacent operational needs. Related products share a family philosophy; this does not imply a deployed integration.

Product status & enquiries

Discuss your facility requirements.

Part of the Grid Platforms product roadmap. Scope and availability will be confirmed as development progresses.